If this past year has shown us anything, it’s the importance of resilience. Businesses of all sorts have had to find creative ways to get through a very tough time. And one of those ways is through technology. Companies that never planned to be technology-driven are now having meetings on Zoom, managing a remote workforce, and adopting new software.

Automation will fail to achieve most of its potential if treated as a specialty, single-function tool applied only to accelerate narrow parts of business processes. In most industries, financial services included, automation done properly is a journey that delivers a steady stream of benefits resulting from building a broader and increasingly powerful multilayered stack of automated processes and analytics.

Many people may know me as someone who aims to find a mathematical angle in almost everything. And they wouldn’t be wrong – on my journey to bring my passion for math to the masses, I’ve even shown the mathematical angle for finding love! Yes, really – feel free to read my book on it. So, if there’s just one thing that I want people to take away from my chat with Joe DosSantos on Data Brilliant, it’s that math and data really do touch every part of our lives.