Systems | Development | Analytics | API | Testing

Do Customers Really Care If You Love Them?

Customers don’t buy software because they feel loved. They buy it because the product works, solves a real problem, meets security, scalability, and reliability requirements, and fits their budget. No amount of empathy or friendliness can compensate for missing features or poor performance. So at first glance, it’s easy to assume that great products alone win customer loyalty. But once the contract is signed and the product is in use, the rules change.

Disaster Recovery in 60 Seconds: A POC for Seamless Client Failover on Confluent Cloud

I’ve worked with Apache Kafka since 2019, and deciding how to design and implement client failover was a sticking point in almost every use case I dealt with. Even for Confluent customers—who have the benefit of features such as Confluent Replicator, Multi-Region Clusters, and Cluster Linking—ensuring seamless failover between Kafka environments is a challenging problem.

Focal Systems: Boosting Store Performance with an AI Retail Operating System and Real-Time Data

Every second a product sits out-of-stock on a shelf, revenue quietly drains away. Customers walk out empty-handed, and businesses lose customers as well as valuable insights into what’s actually happening on the floor. At Focal Systems, we have built Shelf AI, a system that continuously “sees” store shelves, detects stockouts, and guides teams to replenish in time—so products are on the shelf when customers need them.

Enterprise Cluster Autoscaling, Private Networking and Reduced TCO

ABOUT CONFLUENT Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Confluent’s cloud-native offering is the foundational platform for data in motion – designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can meet the new business imperative of delivering rich, digital front-end customer experiences and transitioning to sophisticated, real-time, software-driven backend operations.

Streaming Data Integration with Apache Kafka

Data streaming with events supports many different applications and use cases. Event-driven microservices use data streaming, allowing companies to build applications based on domain-driven designs. This approach allows teams to break applications into composable microservices that can be worked on independently, speeding development. These designs scale well and can process huge amounts of data efficiently.