Fixing mobile software errors is a collaborative effort. Errors and crashes will be identified throughout the software development lifecycle (SDLC) by QA, testers, customer support, or users themselves. Unfortunately, there is often a time lag and loss of information as these errors get routed to the programmers who can further triage and resolve.

We recently talked to Angie Jones in a podcast episode dedicated to best practices in software testing. In this article, drawing on our previous discussion, we’ll share her thoughts about the main factors to consider to build a comprehensive test automation strategy.