We’re excited to announce that BugSnag is now officially SmartBear Insight Hub. This evolution reflects the broadening of our capabilities beyond error monitoring to encompass full-stack observability with real-user monitoring, backend performance monitoring, and distributed tracing.

The development of SmartBear API Hub, powered by Swagger, represents a significant advancement in how teams manage, test, and optimize API workflows. Our journey to create a cohesive, unified suite – API Hub – required integrating standalone products into a single, robust ecosystem, establishing a seamless user experience that bridges workflows across each product.

Three seconds. That’s how long it takes for over half of your users to abandon your site if it doesn’t load. One extra second of lag? Say goodbye to 20% of your conversions. Your customers are one bad experience away from leaving – and they won’t hesitate to switch to your competitors. Whether it’s a sluggish app, a confusing interface, or a glitch in the checkout process, digital frustration comes at a steep cost.

Real user monitoring (RUM) is a type of application performance monitoring that provides insights on how people interact with your app. With RUM, you can see what your users see by monitoring key elements of their experience within your application. There’s lots of industry buzz about observability, but for good reason. RUM is a critical part of digital experience monitoring because it’s incredibly valuable to understand user behavior and preferences.

Hello, and welcome to part two of the BugSnag Beginners Series! We will cover the error details page and how it can be used to maximize error debugging in your BugSnag Dashboard. We’ll start by going over how error details heading information is organized, followed by what different pivots mean, how the status box works, where to find diagnostic data, and lastly how to create custom filters using your error’s metadata.

Last month, TestGuild’s Joe Colantonio sat down with two of SmartBear’s product wizards to discuss the world of developer observability and upcoming trends. Eran Grabiner is co-founder of distributed tracing tool Aspecto, which was acquired by SmartBear earlier this year. Right now, he works as Director of Product Management for Aspecto spearheading observability projects. Justin Collier is a longtime member of the SmartBear team and currently serves as Senior Director of Product Management.

Today, the demand for high-quality applications has never been greater. Agile methodologies, coupled with the rise of continuous integration and delivery (CI/CD), have significantly increased the frequency of software releases. Companies now deploy updates daily or even multiple times a day, placing immense pressure on QA teams to ensure reliability without slowing down the development pipeline.

At SmartBear, we’ve always believed in the power of open source software to drive innovation, transparency, and collaboration. Open source is part of our DNA through Swagger, Pact, and Cucumber, which have become foundational tools for developers worldwide. Today, we’re announcing an important milestone in Cucumber’s journey: SmartBear is transitioning stewardship of the Cucumber project to the Open Source Collective.