Systems | Development | Analytics | API | Testing

Digital transformation is one of the hottest new business models in the enterprise today. Going through this process places digital technologies front and center in all of a company’s strategic goals. And it’s not an easy undertaking, either. You’ll need to contemplate and analyze core business functions carefully. You’ll also need to involve change management and invest time and resources, but the potential rewards are many.

Organizations are starting to realize that simply writing tests to generate traffic is simply not good enough. Rather, production traffic replication is now necessary, where you record traffic from your production environment and then replay it in your development environment. To match the modern principles of this testing methodology, it makes sense to also utilize modern infrastructure, like Kubernetes.

Kong connects APIs and microservices natively within clouds, data centers, and Kubernetes platforms using intelligent automation. Built on an open source core, Kong’s solutions enable digital innovation by allowing organizations to reliably and securely manage the full lifecycle of APIs for legacy as well as modern architectures, including container runtimes and serverless technologies.

The fourth industrial revolution is here! Industry 4.0 reinvents the way manufacturing companies complete day-to-day tasks by digitizing production processes. The latest technological advancements can lower operating costs, lessen product waste, reduce production line downtime, improve quality protocols, and allow manufacturers to make better use of factory resources.

When we talk about e-commerce, we are focusing on providing valuable information through the content, services, and experiences. While B2C has better performance when using a PIM system, B2B needs it most as it gives the business the option to specify the precise workflow and all crucial product information for an effective B2B marketing plan.

Developers are always looking for new ways to make their applications more secure and efficient. Blockchain APIs are one way to do this. A blockchain API is an application programming interface that allows developers to interact with a blockchain. By using a blockchain API, developers can access the data and functionality of a blockchain without having to build their own blockchain platform. This can save time and resources, as well as provide a more secure environment for development.

Focusing on customer success could be the difference between your SaaS business ticking along nicely or achieving stratospheric growth. Increasingly, customer success is seen as a foundation of growth for Software as a Service (SaaS) businesses. If your enterprise isn’t achieving the desired outcome in terms of growth, perhaps it’s time to reassess your thoughts around the customer relationship and the importance of happy customers.

The secret to customer success is making your customers happy and supporting them to succeed. A simple concept – until you try to implement it. You’ll need a great product and a great customer service team, for starters. You’ll also need an in-depth understanding of the customer experience, including their pain points and how you can help solve them. This is where things get trickier, but the answer could already be tucked away in your data.