Out with the old; in with the new! If you haven’t already checked out the new Snowflake® interface (aka Snowsight®), make it your New Year’s resolution. Set yourself up for success in 2022 by spending a few minutes getting to know the new features and experiences that are in public preview—available when you click the Snowsight button at the top of your console’s menu bar.

Coming off of our Snowday event, we’ve unveiled a number of new product capabilities that expand what is possible in the Data Cloud. From helping businesses operate globally with improved replication efficiency, empowering developers with new functionality in Snowpark, and improving the security and governance of data through native object tagging, there is no shortage of exciting advancements coming to Snowflake.

Snowpark has generated significant excitement and interest since it was announced. Snowpark is a developer framework that enables data engineers, data scientists, and data developers to code in their language of choice, and execute pipelines, machine learning (ML) workflows, and data applications faster and more securely. While many parts of Snowpark are in preview stages, External Functions entered General Availability earlier this year.

Machine learning (ML) models have become key drivers in helping organizations reveal patterns and make predictions that drive value across the business. While extremely valuable, building and deploying these models remains in the hands of only a small subset of expert data scientists and engineers with deep programming and ML framework expertise.

At Snowflake, putting the customer first is an essential company value. But “customer-centric” is more than just a buzzword: We use a data-driven, outside-in lens on everything we do, at all levels of the company. In particular, here’s how Snowflake Support is listening to you—our customers—and continuously improving the Snowflake customer experience at every touchpoint.