New in Confluent Intelligence and AI Tools: Making Agents Native to the Stream, Expanded Model Support, New Agent Skills, and Copilot
A customer writes in asking where their order is. The AI support agent checks the account, sees the order marked shipped, and sends a reply. The order was cancelled forty minutes ago. The agent wasn't wrong about anything it could see. It was reasoning over stale data that refreshes every six hours. This is why AI projects stall. Not because the models aren't capable, but because they lack AI-ready data and a reliable view of the current state of the business.