Fueling customer loyalty with data: A Q&A with Pilot Flying J's Chief Data and Analytics Officer Ameet Shetty
If you’ve ever been on a long road trip, then you know the feeling of relief that comes when finally spy a recognizable truck stop or service station to pull into. Whether to fill up the tank, grab a snack, or ask for directions, fuel stations are a ubiquitous part of automotive travel, and there are more than 150,000 of them across the country. Pilot Flying J accounts for 750 of those locations, serving more than 1.3 million people daily.