It’s 3 a.m., and your system just went down—again. That’s a nightmare scenario for any IT leader, whether due to a technical glitch or a security incident. This is exactly why incident case management matters. Think of it as air traffic control for your IT environment. Planes in the sky, tickets in the system—both must land safely. Incident case management is about tracking and managing those tickets—incidents—to ensure they get resolved swiftly.

Developer operational efficiency is crucial for streamlining API management processes and empowering development teams to work more effectively. In this blog post, we'll explore three key tips to unlock developer operational efficiency — leveraging API documentation and self-service credential management, automating API lifecycle management, and optimizing resources and performance — using Kong Konnect and Kong Kubernetes Ingress Controller (KIC).

This article was originally published on The New Stack on June 10, 2024. Retrieval augmented generation (RAG) has emerged as a leading pattern to combat hallucinations and other inaccuracies that affect large language model content generation. However, RAG needs the right data architecture around it to scale effectively and efficiently.

In today’s digital age, businesses face an ever-increasing array of risks, particularly fraud and cybersecurity threats. McKinsey states, “Cyberattacks will cause $10.5 trillion a year in damage by 2025.” That’s a 300% increase from 2015 levels. These risks can significantly impact a company’s bottom line, reputation, and customer trust.

Today's fans crave realtime engagement. They want to feel the energy, participate in interactive features, and connect with the action - and the brand - beyond the screen. But here's the challenge: delays and a lack of engagement kill the excitement. Frustrated fans will seek out alternative platforms that deliver the immersive and rewarding experiences that they seek. One company helping brands deliver on these needs is LiveLike.

Data’s rising importance for businesses has also increased the necessity of tools and technologies to manage it efficiently. A data warehouse is a reliable solution as it effectively stores your data and keeps it ready for analysis. Understanding Snowflake and SQL Server’s pros and cons can help you choose the right solution for your data warehousing requirements.

N|Solid Runtime, the OSS runtime that powers N|Solid Pro, is an innovative, lightweight runtime for Node.js applications. It offers real-time insights into performance, memory usage, and CPU consumption, giving developers unparalleled visibility into their code without requiring any modifications. In today’s software landscape, understanding your application's production behavior is crucial. With cloud-native architectures, microservices, and distributed systems, pinpointing issues is challenging.

Confluent is thrilled to be named Microsoft’s 2024 OSS on Azure Global Partner of the Year. As a three-time Partner of the Year award winner, this recognition reflects our commitment to delivering outstanding open source-based applications and infrastructure solutions on Microsoft Azure.

The Business Intelligence market is expected to reach $33.3 billion by 2025. More companies are turning to advanced analytics and data visualization to improve decision-making, leading to increased adoption of these tools for effective data management. But with so many BI tools, how do you choose the perfect option? This guide will benchmark industry leaders, like Zoho Analytics, Oracle BI, and Tableau, and discuss their strengths and shortcomings.