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Latest Publications

The maturity of public transport APIs 2019

Take a view into the universe of realtime transport APIs in 2019. How do they stack up against realtime expectations? The report looks at ten cities across the globe, scoring and ranking them on ten indicators of maturity. Learn what the pioneers are doing, what those just starting on their Realtime API journeys can do better, and find actionable recommendations for your own Realtime API program.

Mobile Gaming: how to give customers the optimum online experience

Online gamers have the most demanding realtime expectations. Mobile gaming now the largest sector of app store purchases, accounting for 42% of a $109 billion marketplace. It's vital that game developers offer a level of mobile performance that delivers an optimum realtime experience for every user. This white paper highlights some of the UX issues that can undermine your company's ability to do this effectively.

The Future of Sports Data

I watch sports for a living. I couldn't tell you the last time I watched a baseball game from beginning to end. Data is one of the most valuable resources around. But data is no longer something that languishes in a database to be looked at later. Like sports events, data is now live. The sports industry can reap and build on innovations in the realtime data space. But this is no long a nice-to-have. Driven by changing fan behaviour this is now a commercial imperative.

6 Ways to Lose Sports & Gaming Customers Through Poor Realtime UX

Sports and gaming app users demand an uninterrupted, true realtime experience. Almost 90% of US adults now use a mobile device while watching sports. In competitive arenas with similar offerings, like betting or sports, then you absolutely cannot afford to deliver poor mobile experiences. Customer experience is the new competitive battleground and realtime mobile experiences are an essential part of that.