Systems | Development | Analytics | API | Testing

Here are 8 reasons that your business will grow and your support team will thank you when you track the causes of new customer support inquiries.

Throughout 2018, we have evolved our strategy and capabilities around extensions. Qlik's open platform has always allowed developers to build new functionality that takes advantage of our engine and extends the capabilities of our analytics products. Historically, extensions were typically created by third parties and largely unsupported. This is changing.

With the Databoard Embed feature, you can share and publish live, interactive dashboards on any web page, blog post, wiki page, web application, or intranet portal.

When most people think of Business Intelligence, they think of dashboards. But despite the fact that dashboards are the default approach to BI, there are a range of business use cases today where dashboards are failing (miserably).

We hope you’ve had a fantastic summer and are now enjoying the fall. After our release of Bugfender 2 earlier in the year, we’ve been fine tuning and adding many UI improvements. We’ve also been working on an improved filter view, enhancing issues and adding React Native support – all coming very soon, so watch this space.

Times are tough – adversity is hitting our public sector and healthcare agencies from every angle. Budgets and resources are stretched beyond breaking point with many agencies facing multi-million real-term cuts. Combine this with an increase in complex demand, heightened public scrutiny and a continued expectation of improvement; something must change.

This month we released several new features in beta, including query scheduling, new BigQuery ML models and functions, and geospatial types and queries. We also released the ORC ingest format into GA. Let’s take a closer look at these features and what they might mean for you.

When we think of other products in Bugfender’s space, we don’t really think of competitors; we think of alternatives. Because, being honest, Bugfender doesn’t really have any direct competitors. That sounds like cheesy marketing, right? Yep, we get that. And we don’t say it to be arrogant. We say it because Bugfender was built to provide a unique service in our space. In fact it’s designed to serve the specific needs of our parent company, Mobile Jazz.

As we covered in our recent NLP blog, there are a lot of cool use cases for text / sentiment analysis. One recent instance we found really interesting came out of our May presentation at SeaTUG (Seattle Tableau User Group.)

We’ve recently experienced two fairly large system problems that have affected approximately 35% of our clients. The first issue took 50 minutes to resolve and the other approximately 10 hours. The root cause in both cases was the way we handled the provisioning of adhoc sandboxes on top of our SnowflakeDB (a few words about “how we started w/ them”).