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appian

Intelligent Automation Examples: 5 Ways to Grow Enterprise Efficiency

Apr 9, 2024 By Elizabeth Bell In Appian
Intelligent automation is a term for the combination of process automation and artificial intelligence (AI). And it’s creating efficiency gains for enterprises across industries. In this article, discover intelligent automation examples that will illuminate common use cases that enterprises should consider adopting to improve efficiency and make space for innovation.
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appian

Hyperautomation for Insurance: Your Roadmap to Modernization

Mar 29, 2024 By Leslie Loges In Appian
What is hyperautomation for insurance? It might sound like just another buzzword, but let’s peel back the layers to see how hyperautomation works. Imagine this: you go on a deep dive to evaluate your insurance company’s processes and operational models. You discover inefficiencies, lag times, and that your team manages transactions with disparate, often manual processes. It’s clear you need a new solution. And the solution you need doesn’t currently exist.
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antino

A new dawn for Business: CRM Marketing Automation

Mar 28, 2024 By Vinay Krishna Gupta In Antino
Imagine having a powerful tool that revolutionizes how you communicate and do business with your customers. That’s precisely what Customer Relationship Management, or CRM, offers. It’s a category of software solutions combining data-driven technology to enhance customer interactions and improve business performance.
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Cigniti

How to Transform Customer Experience by Harnessing the Impact of Intelligent Automation

Mar 21, 2024 By Cigniti In Cigniti
According to Gartner’s Top Priorities for Customer Service Leaders -2024 – Three priority areas are Self Service, Gen AI, and Customer Journey Analytics. When delved into the primary concern, it became apparent that many customers abandon product or service issues rather than seek agent assistance if online solutions are unavailable. Additionally, a notable proportion of Millennials and Gen Z adhere to a “self-service or no service” mindset.
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appian

3 Examples of Intelligent Automation in Insurance

Mar 21, 2024 By Leslie Loges In Appian
Intelligent automation happens when robotic process automation (RPA) meets artificial intelligence (AI), bringing simple actions and cognitive tasks together for lightning-fast processing. Intelligent automation in insurance is a powerful tool that reduces both human error and the need to perform repetitive tasks manually. Imagine AI extracting data from an invoice then a bot entering that data into a software program.
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appian

5 Automation Trends to Watch in 2024

Mar 14, 2024 By Roland Alston In Appian
The latest automation trends are paving the way for what Gartner defines as "hyperautomation"—the philosophy that everything that can and should be automated will eventually be automated. However, many businesses seeking to harness the latest automation technology don’t know where to start. This blog highlights five timely trends in automation that should be on your digital transformation roadmap in 2024.
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Communicating the Value of Automation to Leadership

Mar 1, 2024 By Sauce Labs In Sauce Labs
Get ready to debunk testing myths with Ross Radford in the latest 'Test Case Scenario' episode! Ross, Director of Software Engineering at BarSign, joins Jason, Nikolay, Marcus, and Evelyn, as they banter about the roles of testing in professional workflow and management, how to communicate the importance of testing to leadership, and the question of speed versus thorough testing. We even get a sneak peek into an upcoming must-read, 'Software Testing for Managers,' by Ross himself!
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