If you’re building an application today, one of your top product priorities for 2024 is almost certainly adding an AI copilot to your application. AI copilots – AI assistants powered by large language models (LLMs) and deeply embedded into applications – offer one of the most compelling opportunities to reimagine applications since the dawn of the internet.

Large Language Models (LLMs) have now evolved to include capabilities that simplify and/or augment a wide range of jobs. As enterprises consider wide-scale adoption of LLMs for use cases across their workforce or within applications, it’s important to note that while foundation models provide logic and the ability to understand commands, they lack the core knowledge of the business. That’s where fine-tuning becomes a critical step.