Systems | Development | Analytics | API | Testing

How Elevate.inc Used Data Integration to Improve Customer Experience

Customer experience is one of the most critical concerns for any organization—but also one of the most challenging for companies to perform concrete improvements. When they better understand the customer experience, businesses can define a clear, actionable roadmap to optimize the customer journey. In turn, this will pay dividends in terms of greater employee productivity, lower costs, and higher profits.

Go Beyond Data Visualization to Data Storytelling

Stories are a fundamental component of effective human communication. According to a study conducted by Stanford University professor Chip Heath, 63% of people are likely to remember a story shared as part of a presentation. He also found that speakers who merely present facts and figures only achieve a 5% recall rate among their audience. Stories convey meaning and context in ways that facts and figures alone cannot.

BigQuery, Google's Enterprise Data Warehouse

The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in. By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills. Google Cloud Skills Boost provides real Google Cloud environments that help developers and IT professionals learn cloud platforms and software, such as Firebase, Kubernetes, and more.

When Private Cloud is the Right Fit for Public Sector Missions

It’s no secret that IT modernization is a top priority for the US federal government. A quick trip in the congressional time machine to revisit 2017’s Modernizing Government Technology Act surfaces some of the most salient points regarding agencies’ challenges: In the private sector, excluding highly regulated industries like financial services, the migration to the public cloud was the answer to most IT modernization woes, especially those around data, analytics, and storage.