It’s no secret that it’s much cheaper to retain a customer than get a new one — 5 times cheaper, according to Forbes. The paradigm however seems to be changing: retaining is not enough when there are a lot of easily reachable competitors out there. You need to go one step further: make customers loyal.
Heading into a new year filled with myriad crosscurrents, this much is certain: more organizations will find smarter ways to use data as they realize the benefits of digitally transforming their operations. We’re seeing this trend toward data-driven decision making already play out in different industries around the world as companies modernize their infrastructures.
2021 Technology Innovation Awards recognize top performers in Wisdom of Crowds® Thematic Market Studies Raleigh, N.C., February 9, 2022 – Logi Analytics, an insightsoftware company, today announced it has been named a winner for Embedded Business Intelligence (BI) in the 2021 Technology Innovation Awards by Dresner Advisory Services.
At Wayfair, we have several unique challenges relating to the scale of our product catalog, our global delivery network, and our position in a multi-sided marketplace that supports both our customers and suppliers. To give you a sense of our scale we have a team of more than 3,000 engineers with tens of millions of customers. We supply more than 20 Million items using more than 16,000 supplier partners.
