How Automation Leads to More Meaningful Work in Financial Services
In the financial services industry, it is common for employees to spend significant time on manual, repetitive tasks that need to be completed with high speed and accuracy. Complex processes like customer onboarding, mortgage lending, and customer service are filled with routine tasks like data entry, invoice processing, response tracking, and reminders. Automation frees employees from rote tasks that are better suited to simple bots, resulting in both financial and opportunity cost savings.