Interactive Voice Response System (IVRS) is an automated technology that permits interaction with a customer (end user/caller) with the support of a DTMF (Dual-Tone multi-frequency) keypad and voice input. IVR mechanism is the perfect way to route customer calls. It helps customers resolve their queries/issues 24/7*365 days with the menu options and. also it will help customers route their calls to the live agents if they are not satisfied with the predefined menu options.

If you have worked mainly with REST APIs, there’s a chance you might not be acquainted with asynchronous APIs and their protocols, such as WebSockets, Kafka, and AMQP. Asynchronous APIs enable you to manage multiple requests simultaneously to communicate between services effectively. Many similar tasks can be performed using both these APIs; however, some use cases can be managed better with a particular API. Let’s delve deeper into the difference between synchronous and asynchronous APIs.

In part one of this series, we discussed the evolution of Yellowfin’s Guided NLQ solution and focused on aspects of Guided NLQ that stand apart from the competition. In part two, we will look deeper at Sisense’s NLQ offering, Simply Ask, to provide an understanding of how Guided NLQ stacks up directly to other natural language query options.

The new, automated open-source data migration tool moves Teradata, Hive, Redshift, and Oracle data warehouses from on-premises to BigQuery.

BigQuery, PubSub, Scheduler, Monitoring and more work together to make your DevOps processes easier with sampling data.

When it comes to geospatial data, BigQuery can help you store and analyze it, while Tableau can provide powerful visualization capabilities.

Working with collaboration tools like Miro and VS Code Live Share has transformed my expectations of collaborative interactions. However, I found myself trying to move my cursor around websites during calls with colleagues, despite not sharing my screen. It was as if I believed they could see my cursor. I even caught myself saying, 'and when I click here...', only to realize I was sharing with nothing but the void. I decided to do something about this with a project I'm calling 'Cursors Everywhere'.