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Accelerating Gen AI for Customer Service with Fivetran, Google Cloud, BigQuery and Vertex AI

Learn how Fivetran’s automated data movement platform allows you to accelerate building Gen AI applications for customer service in Google Cloud with BigQuery and Vertex AI. Kelly Kohlleffel steps you through creating four connectors to BigQuery, including a relational database connector plus Jira, Slack, and Zendesk connectors. Then you’ll see how easy it is to quickly build two Gen AI apps, one for search and one for chat, using Vertex AI and the new customer service datasets in BigQuery.

5 Steps to Data Diversity: More Diverse Data Makes for Smarter AI

In an iconic Top Gun scene, Charlie tells Maverick that a maneuver is impossible. Maverick replies, “The data on the MIG is inaccurate.” In the more recent sequel, despite his extensive, firsthand knowledge, Maverick is told “the future’s coming and you’re not in it.” While flying may be more automated now, the importance of accurate and diverse data for aviation safety remains — and is likely even more critical.

GenAI Meets AI Data Management: Keboola's Google Cloud Marketplace Debut

Keboola's availability on Google Cloud Marketplace opens up the potential of Google Gemini, allowing users to tackle advanced data tasks in just a couple of keystrokes. This integration marks the next step for AI-powered data processing and unlocks new opportunities for Keboola and Google Cloud users, language model enthusiasts, data scientists, application builders, and data engineers.

Top 5 Data + AI Predictions for Financial Services in 2024

Generative AI tops every list of major financial services trends for 2024. And it’s no wonder — this new technology has the potential to revolutionize the industry by augmenting the value of employee work, driving organizational efficiencies, providing personalized customer experiences, and uncovering new insights from vast amounts of data.

The Rise of ML-Centric Technology Consulting in 2024 and Beyond

Businesses globally are witnessing the transformational impact of applied AI and machine learning (ML) capabilities during this blossoming chapter of the Information Age. Therefore, the demand for niche ML consulting services will continue its robust growth trajectory as we enter the year 2024. An increasing number of enterprises are partnering with ML specialists and boutique tech consultants to craft their AI-driven future.

2024's Top Data + AI Predictions in Advertising, Media and Entertainment

It’s not hyperbole to say that generative AI (gen AI) is radically transforming the advertising, media and entertainment industry. There has been widespread excitement about the potential of gen AI to open brand-new creative opportunities and unlock unprecedented efficiencies. At the same time, there has been understandable concern about issues such as inherent bias, deep fakes and the impact of gen AI on jobs.

Myth vs. reality: 10 AI use cases in test automation today

For decades, the sci-fi dream of simply speaking to your device and having it perform tasks for you seemed far-fetched. In the realm of test automation and quality assurance, this dream is inching closer to reality. With the evolution of generative AI, we’re prompted to explore what’s truly feasible. Embedding AI into your quality engineering processes becomes imperative as IT infrastructures become increasingly complex and integrated, spanning multiple applications across business processes.

Episode 1: Why everything doesn't need to be generative AI | Rocket Software

Generative AI has everyone talking, but has that buzz overshadowed the potential of predictive AI? We talked with Parag Shah, Senior Director of Data and Analytics at Rocket Software, to explore the hype and hope around both generative and predictive AI.