Systems | Development | Analytics | API | Testing

Tracking a Developer's Journey From Documentation Visit and Sign Up to First API Call

If your business model involves selling to developers, you probably have already realized that much of the traditional processes and metrics applicable to traditional enterprise sales or consumer marketing don’t work. Specifically, selling to developers usually means attracting them to your platform and helping them succeed in building something, whether that’s a new app, integration, or automating an internal process.

Why Data-Driven Customer Success is Essential in Today's COVID-19 World

In today’s unprecedented economic downturn, it’s more difficult than ever to find and close new customers. The onus is now on maintaining existing customers as productive users of your product. By closely monitoring API metrics, Customer Success Management (CSM) teams can get an early warning on those that are at risk of churning, and rectify things before it’s too late.

Survival of the stickiest: SaaS customer retention strategies for unprecedented times

IDC forecast that 2019 would be the year when enterprise IT spending by departmental managers overtook spending by the IT department itself. Cloud-based on-demand services have become the norm by lowering barriers to technology purchases and enabling cost centre managers to quickly and easily deploy the software of their choice. Flexible subscription contracts gave access to an almost unlimited bank of resource to accommodate seasonal and periodic spikes in demand.

Introducing Insomnia Designer: An Open Source Collaborative Editor for API Design

Today, we’re thrilled to announce the release of a major expansion to the Insomnia family of open source developer tools — Insomnia Designer! Providing a collaborative environment for editing GraphQL and REST APIs, Insomnia Designer allows developer teams to more easily embrace spec-first approaches to software design.

What Are Good Traits That Make A Great API Product Managers

As more companies realize the benefits of an API-first mindset and treating their APIs as products, there is a growing need for good API product management practices to make a company’s API strategy a reality. However, API product management is a relatively new field with little established knowledge on what is API product management and what a PM should be doing to ensure their API platform is successful.

4 Examples of Microapps: How Enterprises Use Microapps to Streamline Operations

Microapps are modular pieces of software that perform a specific action – as opposed to a larger monolithic application that incorporates many features. Although they run independently like any app or website, microapps are small, simple, autonomous, and they allow you to perform a single task without necessarily leaving the environment you’re currently using. Since they’re modular, connecting a microapp to an existing application is an easy way to extend and simplify its functionality.

The 5 Best API Management Solutions

We’re reviewing the 5 Best API Management Solutions. APIs are the glue that binds the digital world together. Internal APIs allow data to flow elegantly through your tech stack, while external APIs allow developers to build applications that are secure and reliable on top of third-party services. APIs are generally easy to use, as long as they are well-written and equally well documented.

Centralized Kong Management with Active Directory/LDAP

Kong Enterprise provides customers with the fastest, most scalable and flexible API management solution in the market. One of Kong’s main advantages is the ability to quickly deploy and integrate with a customer’s ecosystem of already-deployed solutions for identity management and monitoring. As customers choose Kong to drive the decentralization of their applications, it’s critical to empower teams for end-to-end deployment while maintaining security and compliance.