Salesforce Integration: What You Need to Know
Salesforce has become synonymous with customer relationship management (CRM) by this point. It's the planet's most-used, most talked-about, and most lucrative CRM platform, generating an eye-watering $21.25 billion in the 2021 fiscal year alone. That's higher than the GDP of some countries. With a massive 19.8 percent share of the CRM market, Salesforce is the go-to platform for many data-driven organizations that want to track and engage customers. But Salesforce doesn't do everything.