With skyrocketing inflation and growing severity of weather-related losses, 2022 was a tough year for insurers. We were spot-on with our 2022 predictions—such as the need to improve the customer experience, increased adoption of connected underwriting, and the growing importance of ESG. While many of last year’s trends will continue into 2023, we have identified several emerging trends for this year.
To be good stewards of taxpayer dollars, state and local governments conduct market research and perform due diligence before purchasing a software solution. Commercial off-the-shelf (COTS) products are often positioned as offering the best price tag and the fastest deployment. However, the promise of a speedy installation often goes unmet.
Budget cuts. This dreaded term has become all too familiar in the modern economic climate. Whether cutting software spend, head count, and professional services, or optimizing supply chain, productivity, and organizational overhead, companies across the globe are trying to reduce inefficiency and waste. The savvy leader will agree that objective, data-driven decisions are the most likely to achieve desired business impact.
The term “Zero Trust” has become one of the most important concepts in the information security industry. An all-encompassing phrase for many modern security best practices, Zero Trust is a conceptual design philosophy focused on continuous authentication and authorization for each action a user takes within a session rather than verification that only occurs at the start of a session.
It began with the pandemic. Consumer spending shifted from experiences to goods, spiking demand. Ports clogged due to shutdowns. Factories operated at reduced capacities from sickness, lockdowns, or even infrastructure issues like rolling blackouts. But it didn’t end there. The ripple effects have continued. Supply chains continue facing upheavals, particularly with respect to inflated prices and global conflict like the war in Ukraine. This leaves supply chain professionals on shaky ground.
Businesses frequently use emails to maintain their core functions. They are the main form of communication with both inside and external entities. An email inbox can become hard to manage when it comes to large organizations that receive thousands of emails monthly. Introducing automation to the email processing system can help save time and guarantee that nothing is overlooked.
