The telecom industry is undergoing a monumental transformation. The rise of new technologies such as 5G, cloud computing, and the Internet of Things (IoT) is putting pressure on telecom operators to find new ways to improve the performance of their networks, reduce costs and provide better customer service. Cost pressures especially are incentivizing telecoms to find new ways to implement automation and more efficient processes to help optimize operations and employee productivity.

If you’re building an application today, one of your top product priorities for 2024 is almost certainly adding an AI copilot to your application. AI copilots – AI assistants powered by large language models (LLMs) and deeply embedded into applications – offer one of the most compelling opportunities to reimagine applications since the dawn of the internet.

Data is key to building resilience and achieving operational excellence—but first, your data must be intelligible. Luckily, modern BI solutions have intuitive interfaces that allow business users to build interactive data visualizations and contextual data stories. With this knowledge at their fingertips, your entire organization is empowered to make data-driven decisions.