In the last year, businesses have lost $756 billion because of poor eCommerce personalization. Customers have become accustomed to a tailored digital service. Unless you start gathering data about your customers and improving their online shopping experience, customers will walk their wallets to your competitor, who will offer them a better service. We will look at 7 use cases of how to better collect customer data in your eCommerce and put it to good use. Don’t worry.

From talking to your customers, surveying them to tracking your NPS, 20+ experts share how they measure customer service ROI effectively.

An abundance of information can be daunting for any company. If internal teams do not know where the data is, it might hamper their efficiency at the cost of data quality and cleanliness. From a cost-effectiveness viewpoint, organizations are likely to waste excessively by hanging on to redundant data or storing varied data in one location irrespective of their sensitivity level.

5G is in the process of transforming communications technology, enabling never-before-seen data transfer speeds and high-performance remote computing capabilities.

The telecom industry is in the midst of a massive shift to new service offerings enabled by 5G and edge computing technologies. With this digital transformation, networks and network services are becoming increasingly complex: RAN, Core and Transport are only a few of the network’s many layers and integrated components. Today’s telecom engineers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology and multi-vendor networks.

To build a successful online brand, your team need to identify and understand who you are and what you do for them. There are a couple of really important steps that you need to take to do this, and some things that are good to be aware of, which we share below.

Snowflake customers want to discover insights from their data faster than ever, which is challenging because data volumes are growing at a breakneck pace. Effective searches are critical to customer satisfaction. Today, we’re excited to announce the general availability of search optimization, which significantly improves the performance of selective queries on large tables.

CoverUS needed a way to transition away from reactively pulling data manually for members of its team in order to identify valuable insights more quickly.

In the cloud era, enterprises need data-driven insights instantly, but legacy analytics can’t deliver that kind of speed.