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What Does Customer 360 Mean?

Jun 2, 2021 By Abe Dearmer In Integrate
Collecting and analyzing data on your customers’ preferences and behavior is one of the best ways to improve your products and customer service. As your business grows, you need enterprise-class customer relationship management (CRM) software that can store and manage all of your customer data. Salesforce is a software as a service (SaaS) company that provides the Salesforce CRM software to more than 100,000 organizations worldwide.
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6 Tips for Configuring an ETL Solution in Salesforce

May 17, 2021 By Abe Dearmer In Integrate

Salesforce is the world's #1 CRM (customer relationship management) platform. The service provides access to valuable data by logging and collecting customer interactions, regardless of the channel in which they take place. Whether it gets the information from phone calls, website transactions, or social media posts, Salesforce delivers customer data in real-time so business owners can gain essential insights.

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Scoping for Dynamics 365 - Gill Walker, CRM Success Catalyst | Testhouse Discussion - Part 2

Mar 10, 2021 By Testhouse In Testhouse
Scoping for Dynamics 365 - Gill Walker, CRM Success Catalyst | Testhouse Discussion - Part #2 Dynamics 365 projects can be complicated and so you need to include key aspects in your project planning. Gill Walker, CRM Success Catalyst, explains how key aspects such as scoping is so important, the people you need on your CRM bus and how to ensure that you include all the necessary education.
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Dynamics 365 Success - Peter Thompson, Transformational Leader | Testhouse Discussion - Part 3

Mar 10, 2021 By Testhouse In Testhouse
Aspects critical to Dynamics 365 implementation success - Peter Thompson | Testhouse Roundtable Discussion - Part #3 As you go through the testing life cycle, people will be looking at you to be the expert. Not just the expert in testing but the expert in the system. So, build the best multifunctional team that supports the end-user, the development team, business analyst and yourselves. Listen to Peter Thompson, the Transformational Leader, speak on aspects that are critical to a successful Dynamics 365 implementation.
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Dynamics 365 Outcome - Steve Williams, CRM Transformation | Testhouse Discussion - Part 4

Mar 10, 2021 By Testhouse In Testhouse
Understanding Dynamics 365 Outcome - Steve Williams, CRM Business Transformation | Testhouse Discussion - Part #4 If you haven't got clarity on the purpose of CRM and what Dynamics 365 outcome looks like, then you can't possibly deliver a successful CRM. Listen to Steve Williams, CRM Business Transformation, speak on aspects critical to successful Dynamics 365 implementation.
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Embracing Dynamics 365 - Stefano Demiliani, Microsoft MVP | Testhouse Discussion - Part 5

Mar 10, 2021 By Testhouse In Testhouse
Embracing Dynamics 365 - Stefano Demiliani, Microsoft MVP | Testhouse Discussion - Part 5 Organisations are not ready to adapt their business processes to Dynamics 365, which is the number one reason for CRM implementation failure. Listen to Stefano Demiliani, Microsoft MVP on the best practices to achieve Dynamics 365 implementation success.
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