Systems | Development | Analytics | API | Testing

What Does Customer 360 Mean?

Collecting and analyzing data on your customers’ preferences and behavior is one of the best ways to improve your products and customer service. As your business grows, you need enterprise-class customer relationship management (CRM) software that can store and manage all of your customer data. Salesforce is a software as a service (SaaS) company that provides the Salesforce CRM software to more than 100,000 organizations worldwide.

6 Tips for Configuring an ETL Solution in Salesforce

Salesforce is the world's #1 CRM (customer relationship management) platform. The service provides access to valuable data by logging and collecting customer interactions, regardless of the channel in which they take place. Whether it gets the information from phone calls, website transactions, or social media posts, Salesforce delivers customer data in real-time so business owners can gain essential insights.

Dynamics 365 Success - Peter Thompson, Transformational Leader | Testhouse Discussion - Part 3

Aspects critical to Dynamics 365 implementation success - Peter Thompson | Testhouse Roundtable Discussion - Part #3 As you go through the testing life cycle, people will be looking at you to be the expert. Not just the expert in testing but the expert in the system. So, build the best multifunctional team that supports the end-user, the development team, business analyst and yourselves. Listen to Peter Thompson, the Transformational Leader, speak on aspects that are critical to a successful Dynamics 365 implementation.

Dynamics 365 Outcome - Steve Williams, CRM Transformation | Testhouse Discussion - Part 4

Understanding Dynamics 365 Outcome - Steve Williams, CRM Business Transformation | Testhouse Discussion - Part #4 If you haven't got clarity on the purpose of CRM and what Dynamics 365 outcome looks like, then you can't possibly deliver a successful CRM. Listen to Steve Williams, CRM Business Transformation, speak on aspects critical to successful Dynamics 365 implementation.

Embracing Dynamics 365 - Stefano Demiliani, Microsoft MVP | Testhouse Discussion - Part 5

Embracing Dynamics 365 - Stefano Demiliani, Microsoft MVP | Testhouse Discussion - Part 5 Organisations are not ready to adapt their business processes to Dynamics 365, which is the number one reason for CRM implementation failure. Listen to Stefano Demiliani, Microsoft MVP on the best practices to achieve Dynamics 365 implementation success.

MS Dynamics 365 Quality Assurance - Sug Sahadevan, Founder & CEO | Testhouse Discussion - Part 1

MS Dynamics 365 Quality Assurance - Testhouse Roundtable Discussion - Part #1 Microsoft Dynamics 365 (D365) is a suite of enterprise applications for any business function. D365 is relatively complex with frequent application updates requiring verification of thousands of business-critical processes. Businesses must ensure the highest quality implementation to extract maximum return on investment. In this 6 part series, Sug Sahadevan, Founder and CEO of Testhouse host the discussion on aspects that are critical to Dynamics 365 implementation success.