2020 isn’t half done and society has already changed fundamentally. The COVID-19 pandemic has forced many people into unemployment because customers can’t visit their stores anymore. When revenue drops, business owners have to ask themselves: What part of their workforce is crucial to operating the company? For companies that sell software services to developers, you could get the impression that a “developer relations” (DevRel) team could be critical for that company.
When we decided to start working remotely back in 2013, we never thought about the health benefits. We chose to carve a remote path because it would make us more efficient, more fluid and more dynamic, not because it might stop us getting sick. But now, thousands of companies around the world are going remote for precisely that reason.
In this post we’re going to talk about how to integrate Intercom into your mobile apps. The company offers both iOS and Android SDKs and you’ve probably used them before in your different products (we certainly use them in Bugfender).