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Cigniti

Streamlining IVRS with Automation Testing: A Necessity Unveiled

Interactive Voice Response System (IVRS) is an automated technology that permits interaction with a customer (end user/caller) with the support of a DTMF (Dual-Tone multi-frequency) keypad and voice input. IVR mechanism is the perfect way to route customer calls. It helps customers resolve their queries/issues 24/7*365 days with the menu options and. also it will help customers route their calls to the live agents if they are not satisfied with the predefined menu options.

Assure Frictionless Digital Experiences of Medical Devices with Cigniti's Expertise

Assure Frictionless Digital Experiences of Medical Devices with Cigniti's Expertise Cigniti's Digital Assurance and Quality Engineering Services enable MedTech / Healthcare & Life Sciences companies to accelerate their Digital Transformation journeys. Hear Josep Codina (VP of Software Engineering, Insulet) share how Cigniti helped accelerate the MedTech leader's digital initiatives. Cigniti is the world's leading AI & IP-led Digital Assurance and Digital Engineering services company.

Automating IFRS 17 Testing: Ensuring Compliance and Accuracy in the Insurance Industry

IFRS 17, an International Financial Reporting Standard promulgated by the International Accounting Standards Board, supersedes IFRS 4 regarding insurance contract accounting. Its effective date is January 1, 2023. IFRS 17 introduces a comprehensive revamp of the treatment of insurance contracts, entailing novel prerequisites for data, systems, and procedures that impact various departments within the organization, such as Investment, Actuarial, Accounting, Finance, and IT.

Enhance Your Cyber Defense with Red Teams as a Service: Strengthening Security Strategies

According to the most recent statistics, on a global scale, approximately 1 in 31 organizations encountered a ransomware attack each week during the initial quarter of 2023. Additionally, there is a daily identification of over 560,000 new instances of malware, contributing to a staggering total of more than 1 billion malware programs currently in circulation.

3 Key Components Organizations Must Consider to Build Long-Term Business Resilience

Organizations nowadays are constantly being disrupted by new technology, disruptive startups, geopolitical issues, and economic changes. As organizations face a fast-changing world, the risks of geopolitical instability, surging inflation, and economic insecurity have become increasingly common. Cybercrime, supply chain disruptions, and climatic catastrophes have also arisen as severe and unpredictable concerns.

The Winning Retail Formula Today Is and Not or

In the Age of the Consumer, loyalty often equals the absence of something better. To sustain loyalty, we must continuously earn it in every interaction. That means today’s winning Retailers must provide: Clearly, this is easier said than done. Delivering the compelling experiences that consumers expect is a tall order, and it requires a consumer-obsessed culture of quality focused on the Consumer Journey.

8 Compelling Reasons to Incorporate Design Thinking into Your Business Strategy

Design thinking gained importance and popularity over the years due to several factors and shifts in the business landscape. As markets became more competitive and saturated, businesses recognized the need to differentiate themselves by offering products and services that truly address customer needs. Design thinking’s emphasis on understanding and empathizing with users provided a robust framework for creating customer-centric solutions.

herDIGITALstory Chapter 2: Unleashing the Power of AI in Healthcare

In the realm of technology, fields such as Artificial Intelligence (AI), Machine Learning (ML), Blockchain, and Data Science have witnessed remarkable advancements that shape the future of our world. However, as these industries flourish, the lack of diversity within their ranks has become glaringly apparent. At Cigniti, we believe in ‘building bridges and embracing togetherness’ and are committed to Diversity, Equity, and Inclusion in technology.

How to Unlock the Transformative Power of Quality Engineering with BlueSwan

Software testing and quality engineering (QE) are critical aspects of successful digital delivery in today’s fast-paced digital landscape. Many digital enterprises face challenges in achieving frictionless experiences, efficiency, and effectiveness in their QE journey.