Systems | Development | Analytics | API | Testing

Transforming Customer Support with an AI-Powered Troubleshooting Agent

A global leader in entertainment, gaming, and hospitality partnered with WSO2 to take the organization’s first step to becoming an agentic enterprise by building an intelligent solution that would transform how support teams operate. The solution, a virtual support engineer, automated a manual issue resolution process and reduced resolution times from 2 hours to 1 minute, helping to provide a better support experience for both customers and internal operations teams alike.

Don't DIY Your AI: How MDaudit Scaled Smarter with ThoughtSpot

​@MDauditSoftware did it by swapping "data babysitting" for ThoughtSpot. After 6 years, they’ve unlocked a "shadow workforce" that handles the tech so the team can focus on growth. The Result: Total operational independence Zero maintenance, more innovation Strategic agility at scale Stop DIY-ing your AI.

Data Quality Is the Guardrail for Agentic AI

Gartner has named Qlik a Leader in the 2026 Gartner Magic Quadrant for Augmented Data Quality Solutions, our seventh time being recognized as a Leader in this Magic Quadrant. As AI becomes operational, data quality matters more than ever. We’re past the phase where AI just produces outputs. AI is starting to initiate, route, and act across real workflows.

Building Reliable AI Writing Tools: Lessons From Developing Textero

Creating AI writing tools is messier than you’d think. You start with this grand vision of an assistant that actually helps people write better, not just spits out generic text. Then reality hits. Models hallucinate. Users have wildly different needs. And suddenly you’re facing questions about responsibility, accuracy, and whether you’re building something genuinely useful or just another gimmick.

Koyeb is Joining Mistral AI to Build the Future of AI Infrastructure

Today, we’re thrilled to announce that Koyeb has entered into a definitive agreement to join Mistral AI to advance cutting-edge AI infrastructure. Koyeb will bring its platform, technology, and team to accelerate Mistral Compute offering. Compute is designed to provide leading teams across the globe the same state-of-the-art infrastructure Mistral AI uses to build, run, and scale frontier models and AI software.

Building Kai

Last week we publicly released Kai, our in-platform AI assistant, a data engineering agent that can build integrations, write transformations, debug failures, and document your entire project. I'm extremely proud of the team and what we've delivered. Yes, everyone has an AI assistant now. But most are chat wrappers that look great in scripted demos and fall apart with real work.

From meeting transcript to production-ready code in 40 minutes: Building the future of AI testing

AI-assisted software development makes building new features to help our customers an exercise in speed. Rainforest has a deep culture of experimentation and iteration, and we’re actively exploring how AI can help us work smarter. At our core, we aren’t just building an AI test generation tool; we are constantly experimenting with how AI can make our own development cycles leaner, faster, and more intuitive. That includes experimenting with AI-assisted software development.

Why Your AI Code is Breaking (And How to Fix It) #speedscale #aicoding #aiagents #code #devops

New data from CodeRabbit shows AI makes 70% more errors than humans—mostly in logic. Stop shipping "AI Vibes" to production. Use the new Testing Pyramid: Deterministic (Validation) Record & Replay (Mocking) Probabilistic (Vibes) Don't let your agents break prod.

Tricentis Agentic Test Creation: Quality that moves at AI speed

In the age of AI, where delivery continues to accelerate, release confidence shouldn’t lag behind. Today’s software changes continuously, often generated or modified by AI. That raises complexity while shrinking the time quality teams have to plan, test, and make decisions. Manual workflows and static automation weren’t built for this pace.

Databox Analytics MCP for Teams: A Practical Guide

Every team in your company has the same problem: they need answers from data, but getting them is never fast. Marketing wants to know which campaigns are working. Sales wants to know which deals are stalling. Leadership wants to know if the business is on track. Each team asks different questions, but they all end up in the same place—waiting for someone else to pull the numbers. What if your teams could just ask questions and get answers instantly? That’s what Databox MCP enables.