Create dynamic tabular reports by combining the Qlik add-in for Microsoft Excel with report preparation features available within a Qlik Sense app. Deliver report output by email and to folders defined in Microsoft SharePoint connections. Reports can be in.xlsx or PDF format.

The Listen to Yourself pattern is implemented by having a microservice emit an event to a platform such as Apache Kafka, and then consuming its own events to perform internal updates. It can be used as a solution to the dual-write problem since it separates Kafka and database writes into different processes. However, it also provides added benefits because it allows microservices to respond quickly to requests by deferring processing to a later time.

Many enterprises operate expansive call centers, employing thousands of representatives who provide support and consult with clients, often spanning various time zones and languages. However, the successful implementation of a gen AI-driven smart call center analysis applications presents unique challenges such as data privacy controls, potential biases, AI hallucinations, language translation and more.