Analytics

Qlik has been hard at work the past year transforming its customer success and support organization to truly align with customer needs in a SaaS first world. Today at Qonnections we announced a series of enhancements that put the customer at the center of everything we do at Qlik.

Jumping to conclusions has always been considered a bad way to do business (and most things in life). It implies making a rash, poorly considered decision without the facts and without an understanding of the wider implications associated with that decision. But there’s a new wave of technology that is changing everything.

In part 1 of my post on data governance fundamentals, I introduced the "5 Ws and 1 H" of problem-solving—"What”, “Why”, “Who”, “When”, “Where”, and “How”— and applied the first three to data governance. This part covers how you can apply the last three pieces and suggest some next steps. Let's get started!

Recently, I read an article by Jill Dyché which was a wrap-up of TDWI Las Vegas. She talked about speaking to an analytics professional who works for a bank and was building analytics on top of their applications. This comment really struck me because it means the bank’s software vendor is missing out on a great opportunity to create an enormous amount of value for their customer and their own business.

In October 2018, we launched two new products into the Yellowfin Suite: Signals, an automated discovery product that discovers critical changes in your data as they happen, and Stories, a data storytelling product which enables users to provide better context to the numbers and create a common, consistent understanding across the organization. What did we do next? Drink our own champagne, of course.