I recently sat down with CFODive to discuss the importance of modern financial analytics in transforming the way financial leaders and their organizations operate – a topic that is only becoming increasingly prominent. Business strategies have had to rapidly adjust to address market volatility, consumer trends, and unpredictable world events. These dynamics have forced finance teams to rethink how they are using data and analytics and take a more modern approach.

Artificial intelligence (AI) has been a focus for research for decades, but has only recently become truly viable. The availability and maturity of automated data collection and analysis systems is making it possible for businesses to implement AI across their entire operations to boost efficiency and agility. AI has the potential to transform operations by improving three fundamental business requirements: process automation, decision-making based on data insights, and customer interaction.

Talend has a lot in common with our customers. We collect a whole lot of data. We take pride in how we use that data. And we’re always looking for new ways to drive better business outcomes with our data. That is why Talend recently launched the Digital Touchpoint Model (DTM) initiative to create an exceptional, data-driven, “One Talend” support experience for customers, using our own products and innovative best practices.