Systems | Development | Analytics | API | Testing

In part 2 of the series focusing on the impact of evolving technology on the telecom industry, we sat down with Vijay Raja, Director of Industry & Solutions Marketing at Cloudera to get his views on how the sector is changing and where it goes next. Hi Vijay, thank you so much for joining us again. To continue where we left off, as industry players continue to shift toward a more 5G centric network, how is 5G impacting the industry from a data perspective?

Have you ever felt that, by looking at just numbers, that you are probably missing out on the bigger picture? That’s, of course, why we have visualizations – to form patterns out of those numbers that we can then interpret, as well as glean insights from and deepen our understanding of what the data reveals. Now, what if we bring numbers and visualizations together in a table, one way to explore those numbers and find hidden gems of meaning? Let’s have a look at mini charts!

For a business to be successful, customer relationship is a determining factor. No matter how big your venture is, without an efficient customer-business relationship it will surely suffer a crash in revenue at some point. This is particularly valid for online businesses and e-commerce stores that offer direct retail service to consumers. They have a larger customer base and it’s very hard for such platforms to manage every aspect of the retail.

Did you know that 96% of customers say customer service is important in their choice of loyalty to a brand according to Microsoft’s State of Global Customer Service Report? Likewise, 68% of customers say the service representative is key to a positive service experience. With statistics like these, it’s obvious that customer support is a top priority for companies and we don’t take that lightly.

COVID-19 and its impact have demonstrated that change can be rapid, disruptive, and non-negotiable. This is especially relevant to enterprise risk management, where the challenge can be summed up in one word: recalibration. Many financial institutions have been investing in model-driven analysis and data-anchored approaches. We know that the models themselves must adapt as situations change. But what about the processes and policy governance that surround these models?

There’s no doubt that cloud has become ubiquitous, and thank goodness for that in 2020. We wouldn’t have survived the challenges of this year without cloud. It’s supported everything, from the sudden changes in the way we work to the way we access healthcare and even shop for vital goods. While cloud is the vehicle, it’s what sits on it that makes it so valuable — data.

Go ahead, search the interwebs. There are more posts and articles on “The Ten Commandments of Test Automation” than you can shake a test case at. Go ahead…I’ll wait. Welcome back! To set the stage, I have not read any of those articles. Well, more accurately, I’ve not read any of them recently; most of them I’ve not read at all. I probably read one or two of them in the “before times,” but I don’t remember any of the specific commandments.

Data from GitHub can help your engineers quantify how they are doing.

Maintaining the performance and reliability of your API platform are two of the most important issues to ensure the continuing success of your product. APIs should run as efficiently as possible, and one way of safeguarding that is to rate limit, or constrain, the number of HTTP requests made in a given time period.

Automating repetitive processes is a key attribute in whole-product design. By combining payload observability with behavioral emails, Moesif is able to make you more productive through sophisticated workflows on many functional, performance and product issues. This article walks through how to set up playbooks that can save you time, resources and energy. We’ve highlighted a small number of key areas where our playbooks can assist you in the management of your product.