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In March 2024, the European Union passed the AI Act. This sweeping regulation reshapes how organizations deploy and manage AI systems. The law addresses AI risks that could affect both individuals and businesses, from hiring biases to critical infrastructure failures. Similar rules have started taking shape across the world, including several state-based regulations in the US. But the regulation is only the floor. We all share the responsibility of creating a safe, responsible AI future.

AI is a groundbreaking technology that is ready to modernize the way federal government agencies operate. By automating tasks and optimizing workflows, artificial intelligence (AI) promises to enhance efficiency, minimize errors, and boost productivity without adding resources. But as with any change—and especially one as transformative as AI—leaders need to take deliberate and cautious steps to ensure a smooth integration of these innovations and to gain the buy-in of government employees.

To be good stewards of taxpayer dollars, state and local governments conduct market research and perform due diligence before purchasing a software solution. Commercial off-the-shelf (COTS) products are often positioned as offering the best price tag and the fastest deployment. However, the promise of a speedy installation often goes unmet.

Hot on the heels of Appian World, the Appian 25.2 release delivers new AI capabilities that do regular jobs with superhuman efficiency. “It’s simple, even boring. . . but gets exceptional results,” said Appian CEO and Founder, Matt Calkins, on the main stage. That’s because Appian is focused on delivering AI value, not hype. By putting AI in the center of work—in your processes—AI can have transformative effects that go beyond one-off projects or personal productivity.

AI has evolved rapidly—from basic algorithms that suggested content to generative models that create it. Now, we're entering the AI agent era. AI agents refer to sophisticated AI systems that use reasoning and iterative problem solving to achieve specific goals. Instead of waiting for instructions, they adapt and take initiative. Agentic AI has transformative potential for enterprises.

When ChatGPT hit headlines, many equated artificial intelligence with simple chatbots. Useful? Sure. But limited to isolated tasks and virtual assistants, they fell short of their full potential. That’s changing. Businesses are now entrusting AI agents with real decision-making power on complex tasks. These agents reason, adapt, and act autonomously—without waiting for human intervention. When they’re deployed directly into processes, they provide real value at enterprise scale.

Artificial intelligence is one of the most impactful innovations the financial services industry has ever seen. From streamlining financial operations to enhancing customer experiences, artificial intelligence capabilities help financial sector organizations stay competitive in a marketplace that never stops shifting. The benefits of AI also extend to payment processes. Here’s a real-life example.

Table of contents What is an ATO and why does it matter? DoD security levels Federal civilian security levels Key policies governing ATOs Common challenges in obtaining an ATO Streamline the ATO process with an approved cloud The federal government has made cloud computing a strategic priority. Government organizations that embrace the cloud gain security, flexibility, and cost savings.

Process automation has been around for decades, but the tools under this technology umbrella have multiplied over the years. Robotic process automation (RPA) was an early tool for handling simple, routine tasks, and it’s still powerful to have in your intelligent automation arsenal. But when technologies like intelligent document processing, business rules, and workflow orchestration entered the scene, they brought new capabilities to the process automation suite.

As financial crime becomes more sophisticated, the financial services industry is under pressure to develop equally sophisticated, AI-driven solutions. Know Your Customer (KYC), financial crime, and fraud prevention teams must be equipped with the latest advanced technologies to detect modern threats and stay compliant with regulations.