The Security Operations team at Appian is responsible for detecting, responding to, and shutting down potential cybersecurity threats against our company. As an innovative and cutting-edge security team, we put a great deal of effort into coming up with new and novel ideas for how a potential threat may manifest. Threat ideas can come from domain industry experience, interacting with internal stakeholders, or reading security blogs.

Choosing the right development platform can be pivotal for a developer's career trajectory, job satisfaction, and the quality of solutions they’re able to create. The latest data from the Appian Developer Sentiment Survey revealed that the Appian Platform not only advances developer careers but also redefines what they can achieve in the digital landscape. Developers are increasingly recognizing the value of Appian for enhancing job prospects and attaining overall job satisfaction.

Data democratization is an enterprise initiative to improve data-driven decision-making throughout an organization. Data democratization breaks down silos and promptly delivers data to the people who need it to make informed decisions. Data democratization has two core tenets: data access and data literacy. Both are simple in theory, difficult in practice. Data literacy is the ability to understand, analyze, interpret, and communicate with data.

If you have a legacy system with customized capabilities and valuable features but nearing end of life, refactoring the system is a potential choice for modernization. Insurance platform modernization usually involves one-to-one code migration, which can often be more costly and time consuming than expected and typically tends to miss some of the integration and data architecture modernization that is foundational for getting the full value of digitization.

Today’s AI may be able to pass the Turing test, but I think we can all agree that doesn’t make it human. AI is a tool—a powerful one, but a tool nonetheless. And just like any tool, it can make our work easier, but it can’t do it for us.

What is hyperautomation for insurance? It might sound like just another buzzword, but let’s peel back the layers to see how hyperautomation works. Imagine this: you go on a deep dive to evaluate your insurance company’s processes and operational models. You discover inefficiencies, lag times, and that your team manages transactions with disparate, often manual processes. It’s clear you need a new solution. And the solution you need doesn’t currently exist.

With the explosion of artificial intelligence (AI), innovative companies are harnessing enterprise AI at scale for a variety of business use cases, including repetitive task automation, product and service development, supply chain management, customer service operations, decision-making systems, and more.

In many state and local government organizations, contract management is a manual process that is often cumbersome to oversee. Employees often feel overwhelmed trying to track deliverables and payments and ensure compliance. Manual contract management leads to delays and inefficiencies in procurement processes, resulting in missed opportunities to identify and acquire the right products or services at the best possible cost, which wastes taxpayer dollars.

Organizations are increasingly turning to business process management (BPM) to boost efficiency and meet aggressive business goals. BPM is a discipline and set of practices that enable organizations to optimize processes for greater efficiency, effectiveness, and business agility. Organizations buy commercial-off-the-shelf (COTS) BPM to facilitate this process. Data and software integration can be time- and resource-intensive with COTS BPM software.

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.