Aligning HR practices with business objectives improves operational efficiency and enhances employee engagement. HR casework usually spans multiple disconnected departments and systems—exactly the kind of process end-to-end case management can help you connect. Some common use cases for HR case management include: Staying compliant with complex and evolving regulatory environments requires speed, flexibility, and a unified view of data and workflows that can be easily audited.

Principles for responsible and effective use.

APIs have become fundamental to the digital economy, enabling integration and communication between different systems and services. A mature API platform is not just a technical achievement but a strategic asset that can drive innovation, efficiency, and growth. However, reaching this level of maturity requires a clear understanding of the stages involved and a commitment to evolving practices and strategies that best suit the organization's unique needs and goals.

Do you notice hang-ups happening in your company’s productivity? Often the results of process snags, these hitches have the power to stop your team in their tracks—unless you power up your stack with tools made specifically for workflow orchestration.

Claims processing is a multi-faceted operation integral to the insurance, healthcare, and finance industries. It’s a comprehensive procedure that involves carefully examining a claim. Claim processing is not a single-step process; instead, it involves multiple stages, each serving as a critical control point to ensure the accuracy and fairness of the claim resolution.

What does it take for an architecture, engineering, or construction business to be profitable? Many look toward aggressive growth and expansion, either by geography or acquisition or both. However, growth requires significant spending on resources from new employees to acquisitions, and it takes time to see a return on your investment.

Cyberattacks are devastating, especially when they derail real-world critical services like healthcare. An especially troubling attack field is ransomware: In 2022, 66% of U.S. hospitals were targeted in ransomware attacks, an increase of almost 50% from 2021, and 289 hospitals were affected by successful ransomware attack incidents. Healthcare organizations paid the ransom in about 61% of ransomware incidents, the highest rate of any industry.

Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

When it comes to choosing an object-relational mapping (ORM) library for your Ruby application, Active Record is usually the favorite choice. It's an easy-to-use ORM library that allows for lots of data wrangling without resorting to SQL. All the same, you might wonder: "Is Active Record the only Ruby ORM library I can use?".

For many enterprises that are growing in their test automation maturity, SAP testing remains a clunky and unintuitive process. Teams need to work with many vendors just to get the right test coverage, and maintaining all these solutions takes away the necessary time and resources needed to effectively run the tests themselves. Yet as SAP testing continues to grow in importance, there needs to be a better solution.