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The Importance of Digital Product Data Privacy for User Trust and Security

We previously discussed what can possibly go wrong without data privacy in your business. To tackle this from the other side, here is a quick summary of the importance of data privacy if you are running a digital product, and the reasons why Countly is a first choice for privacy-compliant product analytics tools.

Android Push Notifications Step by Step Guide

Push notifications play an important role in user engagement and retention in your mobile app, keeping users up to date and creating a sense of urgency that leads to purchases. And in Android, we get the added benefit of Firebase Cloud Messaging (FCM) notification service, which acts as a middleman between the app server and the user’s Android device. It helps the delivery of push notifications, even if the app is not active or the user is using a different app on their device.

Using Composer Patches to fix Performance in Third-Party PHP Libraries such as Symfony ErrorHandler

Every so often, a careful profiling analysis of your application detects the bottleneck in third-party code and there is little remedy for you to override or change that code. In this blog post I want to present a solution to fixing performance problems in third-party libraries by using the composer patches plugin. I use the the Symfony ErrorHandler as an example.

Pioneering Responsible AI: SmartBear's Approach to AI Governance in Software Development

They say with great power comes great responsibility. As GenAI and machine learning technologies gain prominence, the need for AI governance – structures and policies that ensure AI is used ethically, responsibly, and transparently – has become critical to long-term success. The stakes are high, and in today’s tech ecosystem, the absence of responsible AI governance could be a company’s undoing.

Scaling Kafka with WebSockets

Kafka is a highly popular realtime data streaming platform, renowned for handling massive volumes of data with minimal latency. Typical use cases include handling user activity tracking, log aggregation and IoT telemetry. Kafka’s architecture, based on distributed partitions, allows it to scale horizontally across multiple brokers. But although Kafka excels at high data throughput, scaling it to manage thousands of client connections can be costly and complex.

From Data to Delight: Unleashing AI to Transform Contact Center Performance and CX

As customer expectations evolve, contact centers face an immense challenge: turning massive volumes of interaction data into meaningful insights. Traditional performance management systems often fall short of fully capturing the nuances of customer conversations and employee performance, limiting their ability to provide actionable insights. But what if every interaction could be harnessed to improve customer satisfaction, reduce operational redundancies, and prevent customer churn?

App Design: The Key to Unlocking Your Creative Potential

Are you ready to step into the digital world where the possibilities are boundless and the pace is exhilarating? The world is indeed embracing the digital revolution with open arms, and the gateway to this extraordinary universe lies in the palms of our hands. Yes, you guessed it right! Smartphones and mobile devices have become an integral part of our lives. As a result, this has led to the significant popularity of app development among businesses.

Empowering Enterprise GenAI Development with New Choreo Features

Choreo is a powerful internal developer platform (IDP) as a service built for enterprises, offering a comprehensive suite of tools for CI/CD, API management, DevOps, observability, and business insights. It provides an all-in-one solution for building, deploying, governing, and monitoring enterprise applications—eliminating the need for developers to build complex CI/CD workflows or set up custom platforms.

Kong Gateway Operator 1.4: Konnect Edition

It’s here! The Kong Gateway Operator release we teased at API Summit is now available for you all to use. KGO 1.4 allows you to configure Kong Konnect using CRDs, attach your DataPlane resources to Konnect with minimal configuration, and even manage the deployment of custom plugins using Kubernetes CRDs. Keep reading to find out more.