Learn exactly how to set challenging yet achievable customer service goals that’ll help your business outshine competitors.

Testing your app before sending it to production is crucial. In this article, we're comparing the ten most popular testing tools to help you decide which one works best for your mobile project.

Programming is all about solving problems. An essential aspect of solving these problems through software is modeling and embodying real-life entities and manipulating these abstractions in a structured way to simulate operations and get things done. Different programming paradigms approach this facet of writing code differently. One of the most popular of these paradigms is object-oriented programming (OOP) that deals with class templates and their object instantiations.

One of the best features in ThoughtSpot Everywhere is the Developer Playground. The Playground lets frontend Developers visually configure elements and generate JavaScript code to add into your web app. It is an amazing tool for testing and iterating configuration options before adding final elements such as Search, Liveboards, and visualizations into your web app. But what about a backend Developer who might be building solutions that utilize the Platform’s APIs?

At Kong, we run performance testing in CI in every commit or pull request that has a potential performance impact, as well as on each release. Thanks to the performance testing framework and its integration with Github Actions, we can easily get basic metrics like RPS and latency. Also, flame graphs to pinpoint the significant part that draws down performance. With that workflow in place, we figured one of the most significant parts of Kong’s hotpath is Nginx variable accesses.

As part of the Kong Gateway 2.6 release, we shipped a brand new jq plugin for anyone with an enterprise license to use. It’s like we combined the request and response transformer plugins to form a single, more powerful plugin—supercharging the way we work with request and response bodies. If you’re not familiar with jq, it’s a JSON processing language that allows you to manipulate any JSON document and transform it however you need.

The best stories don’t always appeal to logic, but they often connect with us on an emotional level. Ditto for the story of Sumanta Basu’s remarkable evolution from a passionate cacti gardener to a trusted advisor to C-level executives as Practice Head of Intelligent Process Automation at Wipro Limited, a global information technology, consulting and business process services company with more than 220,000 employees. “I love gardening,” says Sumanta.

Software is wonderfully useful for so many situations but it can be a challenge to create something reliable – something that won’t be riddled with errors. Software that is lacking doesn’t just ruin the user experience, it can cause a load of problems that spread way beyond that. Research indicates that the cost of poor-quality software is about $2.8 trillion in the US alone. Needless to say, creating effective and dependable software should be a priority for any business.

Wondering whether your struggles with the data lake, cloud data platform, or analytics at large are typical? Are you ahead or behind the curve? ChaosSearch recently commissioned a survey to understand the advantages and setbacks organizations face today in these areas, and we’re excited to share a sneak peek of the results. To uncover more detailed findings from our research, sign up to receive the full report once it’s available here.

Imagine synchronizing every piece of customer data from across your organization into a single integrated platform. You could generate a panoramic view of consumer activities and develop an understanding of what your customers really want. Customer 360 helps you do all of that. It's the practice of integrating customer data from multiple sources so you can deliver better experiences for every person who engages with your organization. Below, learn about customer 360, how it works, and its benefits.