Systems | Development | Analytics | API | Testing

How I Built an AI Agent to Automate Customer Support - No Complex Coding Required

What if you could build your own customer service agent that handles real-world support queries automatically, saving time for both customers and our team? Maryam Ahmad from our PRD team did just that using Astera’s low-code and drag-and-drop interface. With Astera AI Agent Builder, Maryam created an intelligent agent designed to handle key customer service tasks for an e-commerce platform: checking order status, cancelling orders, and providing information on refund and return policies, all through a seamless conversational interface.

From Confusion to Clarity: Perfecting Your Prompts for Smarter AI Collaboration | Vignesh S.|

This video is of one of the sessions presented at ‘Future of Testing’ Week 2-Day Virtual Conference, 2025. About the Speaker: Vignesh is a Senior SDET with over 10 years of experience in Software Automation Testing, specializing in Web, Mobile, API, and Performance testing. His passion for learning new technologies and tools has enabled him to excel in automation testing across various platforms. With over 7 years of experience as a Trainer, he has trained more than 5,000 students and is the highest-rated Udemy Instructor. He also conducts corporate training sessions both online and offline.

Nearly half of testers struggle with AI's learning curve

AI is transforming testing—but not without its challenges. According to the State of Software Quality Report 2025, 46% of testers cite the lack of skilled personnel or the steep learning curve as major barriers to adopting AI in software testing. In this insightful message, we highlight one of the most pressing issues in the QA space: while AI has immense potential to drive efficiency and quality, teams are struggling to fully capitalize on it due to limited expertise.

#shorts - Quick Tip - Why is the Qlik App Lineage so important?

Knowing exactly where your data comes from is critical. With the Lineage view in Qlik Cloud Analytics, you get a clear, visual map of your data flow—making it easy to trace dependencies, troubleshoot issues, and update the right apps with confidence. A must-have for any serious Qlik developer or data team.

Memory in AI Agents: What You Need to Know

AI agents are learning to remember, and that changes everything. Memory is what allows AI agents to go beyond one-off answers. It helps them retain context, learn from past interactions, and make more thoughtful, personalized decisions over time. In today’s episode, our AI Product Strategist, Ayesha Amjad, breaks down the critical role of memory in agentic AI systems.

What Is Codename Goose? Angie Jones Explains

Codename Goose isn’t just another AI tool — it’s a fully customizable, open-source client that connects to 4,000+ MCP servers and works with any large language model (LLM). In this clip from Test Case Scenario, Angie Jones breaks down why Goose is such a game-changer for automation, productivity, and how we interact with systems through natural language. Full episode now live with Angie Jones — hosted by Sauce Labs.

Download P4 One and Get Started in Minutes

Get an inside look at P4 One, the version control client built for artists, designers, and creative teams. In this demo, Jase Lindgren, Senior P4 User Advocate, shows you how to: Ready to get your creative workflows under control? Whether you’re new to version control or just want something built with artists in mind, this demo gives you a fast, clear look at how P4 One makes version control easier.