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Latest Videos

Testing Decisions Impact Customer Loyalty

Your testing choices impact customer relationships. @Marcus Merrel shares a story about a teammate being unable to pay a simple bridge toll online—Safari, Chrome, incognito mode, nothing worked. No chat support, no phone number. His only option? Wait for a collection letter to arrive in the mail. That’s so frustrating. But what stands out most is the bigger question: Are your users forced to stay because they have no choice, or are you actively earning their loyalty by providing a seamless, supportive experience?

A $200,000 Black Friday Mistake You Can Avoid

Your partners can make or break critical moments. @Marcus Merrell shares a story about a Black Friday mishap that cost $200,000 due to a partner’s system failure. Customers faced errors with no clear alternatives, leaving them frustrated and the business scrambling. It raises an important question: Are you prepared for when things go wrong, or are you leaving your users stranded without options? It’s not just about the tech—it’s about how you build trust and ensure your users feel supported, no matter what.

Streamlining APIOps: Automate API Management with Terraform

Discover how the new Terraform provider for Kong Konnect empowers platform teams to automate the deployment of a feature-rich API platform. In this webinar, we’ll walk through a real-world scenario, showing how a fictional organization sets up a federated API platform on Kong Konnect and automates its provisioning process using Terraform. Join us to learn best practices and unleash the full potential of APIOps automation with Kong Konnect and Terraform.

S1.E24: The world of QA with Sérgio Freire | QA Therapy Podcast

Special episode alert! Today, it's Sérgio's turn in the hot seat! In this episode, Sérgio, Solution Architect at Xray, shares his career experiences and stories in the software testing industry. From test management tool features to what a Solution Architect does outside of work, this episode is packed with QA knowledge and insightful experiences. Plus, enjoy a round of rapid-fire questions that will make you laugh (and think)!

S1.E23: Cristiano Cunha on Automation: Secrets of a Solution Architect | QA Therapy Podcast

Special episode alert! We're thrilled to share an exclusive episode featuring one of our hosts, Cristiano Cunha! Cristiano is more than a Solution Architect at Xray. He’s also a passionate enthusiast for software testing and automation. Get ready to hear stories and insights about Cristiano's career experiences. But that's not all - get ready for a round of rapid-fire questions that promise to bring out some laughs.

S1.E22: Automating builds with Jenkins | QA Therapy Podcast

Are you facing frequent challenges in your build and deployment processes? Enter Jenkins - an invaluable tool for automating various tasks such as compiling, testing, packaging, and deploying software. Today, our guest is Kohsuke Kawaguchi, the visionary creator of Jenkins. We’re gonna delve into the capabilities of Jenkins and its role in modern software development.

Introducing pipe syntax in BigQuery and Cloud Logging

Writing complex SQL queries can be challenging, but BigQuery's new pipe syntax offers a more intuitive way to structure your code. Learn how pipe syntax simplifies both exploratory analysis and complex log analytics tasks, helping you gain insights faster. Watch along and discover how to leverage pipe syntax in BigQuery for a more efficient analytics experience. Chapters: Speaker: Jeff Nelson Products Mentioned: Cloud - Data Analytics - BigQuery.

insightsoftware EPM

CFOs face the continual challenge of making sense of ever-increasing volumes of complex financial data. Enterprise performance management software, commonly known as EPM, is the solution. Traditionally, CFOs have faced a tough choice: an all-in-one EPM solution with limited functionality, or a best-of-breed approach that's complex to integrate. insightsoftware EPM offers the best of both worlds. The insightsoftware Platform supports comprehensive connected applications for planning, closing, disclosing, and analyzing, all working from the same consistent view of data.

The Five Pillars of Customer Identity and Access Management #WordsUnplugged

Customer Identity and Access Management (CIAM), a subgenre of IAM, enables organizations to scale and ensure secure, seamless digital experiences for their customers, while collecting and managing customer identity data purposefully. Powerful CIAM solutions provide a variety of key features including customer registration, social logins, account verification, self-service account management, consent and preference management, single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication as well as other nice-to-have features.