I’d like to offer a heartfelt apology to all of our users who have experienced any downtime and issues with Bugfender recently. We’re really sorry these have occured and for all of the inconveniences they may have caused you. We understand that many people rely on Bugfender to help them in their daily duties and that our service has let you down.
As developers at Mobile Jazz, we know the headache of finding, reproducing, and fixing bugs in mobile apps. Several years ago, we got so fed up debugging mobile apps remotely that we started building a solution for ourselves. We did it by creating a way to remotely access the logging facilities of users’ devices. We built a makeshift server for application logs that allowed us to fix bugs across devices and continents.
Bugfender 2.0 is Live: Over the past year we’ve been hard at work developing Bugfender 2.0, and we’re proud to announce it’s now live. To get started, simply log into your Bugfender account!
We’ve often asked ourselves: What’s the most natural way to provide customer support to our users?
