Systems | Development | Analytics | API | Testing

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The Secrets Behind Personalization: The Customer 360 view

In the era of hyper-personalization, your customers expect you to tailor your products and services to a market of one (aka, them). This is hard to do when the majority of big corporations are built for the masses, not for the hyper-niche markets. So how do you move from addressing the “male or female between 20 and 65 years” segment to having personalized conversations? With the Customer 360 view.

Why You Need to Think about API Automation and Scalability

First published on The New Stack. The pandemic has accelerated the shift towards digital channels for banking, retail, and a host of other services. As a result, businesses are shifting their digital transformation initiatives into overdrive in order to meet customer demand for online interactions, which should be both inviting and secure. APIs act as key drivers behind most successful digital enterprises.

Introduction to API Gateways and Microgateways

An API gateway lets API calls enter and leave to reach their corresponding destination points, better known as microservices, in a system. An API gateway is mainly responsible for routing API calls. Its secondary responsibilities include security, caching, load balancing, rate-limiting, dynamic discovery and routing, management, and scaling the number API calls.

Three Ways Active Intelligence Can Support the CFO

Finance has been at the forefront of enterprise analytics for decades. Over the years, these analytics have evolved from reactive, descriptive analytics related to financial performance, treasury holdings, and inventory management to predictive and prescriptive analytics for risk, credit, and financial business modeling.

Creating a Custom Safety Testing Plan to Suit the Needs of Your Medical Device

Digital disruption has impacted the healthcare industry enormously and kick started various innovations in the area of medical devices. This helped people to connect effectively with the latest medical devices embedding software that delivers better healthcare services. Medical devices are critical for patient care as they directly impact human lives by providing vital data and opinions derived from them. Software glitches trigger several risks to medical devices and patients’ wellbeing.

Digital Transformation Frameworks: Why You Need One and How to Start

The move to digital technologies has been taking place at a meteoric pace. Many businesses are forced into a position, where they must either deploy new solutions they may not be ready for or risk falling behind the competition. In their efforts to rapidly improve customer experience, enhance internal processes, capitalize on market opportunities, or optimize other operational processes, they often end up taking a more makeshift approach to digital transformation.

Store & Access Information at Scale: How Drawbacks Lead to Innovation

Ever since there was a need to both store and access information, there has been both physical and logical means to achieve it. Everything from stone tablets to paper, to a prolifera of technology in the digital age. As information became easier to create, databases were built to give it structure to simplify its access, accompanied by characteristics to improve performance and scale.