Systems | Development | Analytics | API | Testing

Live chat examples: Companies using live chat in creative ways

Imagine you’re running a logistics business. Your asset tracking stops working, and the only way for customers to get in touch is via email or phone. As calls and emails pile in, your support team becomes stretched - and customers become frustrated as they have to wait to have their calls taken and emails answered. Now imagine if instead the customer who first experienced the issue could have accessed a live chat service, and easily let your customer service team know what was going on.

Top 3 data visualizations for finance professionals

Data plays a profound role in finance. In fact, some might argue that finance professionals are some of the most data-driven individuals in an organization. That’s because finance data, and the insights you draw from it, can literally make or break a company. This is especially true in times of economic uncertainty, when businesses are trying to make data-driven decisions about where to invest and cut resource allocation.

2023 N|Solid Awards: The Top 10 Best Node.js Open Source Projects to Watch

NodeSource has been a part of the Node.js ecosystem since 2014, contributing to the open-source project, distributing binaries (over 100m annually!), providing expert Node Services, and building tooling (N|Solid) to support developers to make the best software leveraging Node.js. Every year, we look at the open-source projects we believe are the most interesting and will impact the ecosystem.

How to practice responsible AI - Scott Zoldi

This episode features an interview with Scott Zoldi. He is the Chief Analytics Officer at FICO where he is responsible for the analytic development of FICO’s product and technology solutions. Scott is involved in developing new analytic products and applications, and has authored more than 100 patents. His current focus is on self-learning analytics to detect cyber security attacks. On this episode, Scott talks about how to attract and retain world-class data scientists, the importance of following a model governance process, and responsible AI.

Kong Your Way into the New Year: An Introduction to API Gateway

Our #KongBuilders Livestream is back and kicking off the new year with a tutorial on ������ ���� ������������ �������� ����������������������! We can’t wait to introduce you to Kong’s powerful open-source API gateway with host Viktor Gamov, Principal Developer Advocate with Kong, who will walk you through the basics of getting started with and exploring key features like rate limiting, authentication, and monitoring.

Mission (Im)Possible:Building Geo-Distributed Apps with Kong and YugabyteDB

🤔 Have you ever wondered how a geo-distributed app such as a Slack-like corporate messenger is architected and functions? 👂 Hear directly from Denis Magda, Director of Developer Relations at Yugabyte, on ������ ���� ���������� ������-���������������������� �������� with Kong Inc. and Yugabyte. 🌎 How hundreds of microservices are deployed and communicate across distant geographies? How thousands of user messages and events flow in real-time across the countries and petabytes of data are stored and accessed across continents?