The 2023 banking industry crisis left a lot of us unsettled and more worried than ever about customer retention. We all want to feel confident our customers will continue to choose us, but how? Start by giving them a great experience. Business process management (BPM) can help you meet and exceed customer expectations while improving operational efficiency and managing regulatory compliance. If you're Googling "bpm in banking," you're not alone. It's an approach to improving organizational processes.
GraphQL is a query language and runtime for APIs, developed by Facebook in 2012 and later open-sourced in 2015. And it has changed the way we fetch data from our server. Typically, most front-end clients – like React, Angular, Vue, or mobile apps like iOS and Android – use REST APIs to fetch data from the server. REST APIs require more HTTP calls than GraphQL, which leads to over and underfetching.