Globe Telecom, one of the largest providers of digital services in the Philippines, was operating in a saturated market with limited opportunity to expand. Any strategy for growth depended on nurturing customer relationships and fostering lifelong value with each customer. For Globe Telecom, getting customer data was never the problem — telecom companies produce terabytes of data every day.
The way we interact with organizations has changed. Experiences have gone remote, mobile, and virtual over the past few years and there is no going back. According to Gartner, organizations providing a Total Experience in this new era will outperform competitors by 25% across key satisfaction metrics. But what is Total Experience? It is the combination of customer experience (CX), employee experience (EX), user experience (UX), and multi-experience (MX) to transform business outcomes.
For a quick refresher on what hyperparameter optimization is and what frameworks and strategies are supported by ClearML out of the box, check out our previous blogpost!
Codeless automation testing tools simplify the process of test automation. Using a visual approach, engineers and manual testers alike can easily create, maintain, and execute automation tests with no or minimal test scripts. Here's everything you need to know to get a clear picture of what all the hype is about with codeless automation testing tools!