ServiceNow, Inc. offers a well-known SaaS application, with companies in multiple industries using it to help manage digital workloads for a variety of departments and operations. What if it was as easy as just a few clicks to get ServiceNow data directly into your Snowflake account so you could combine it with other data sources, including ERPs, HRs, and CRMs? Well, now it is.

In this post, I will demonstrate how to use the Cloudera Data Platform (CDP) and its streaming solutions to set up reliable data exchange in modern applications between high-scale microservices, and ensure that the internal state will stay consistent even under the highest load.

With the advent of cloud services, IT is transforming and evolving from being traditionally data center-centric to data-centric. The data center is no longer a physical location. It extends beyond the walls of the enterprise, to the cloud, and the edge where the majority of data is being generated.

Whether you call it self-service analytics or self-service business intelligence (BI), there has been much discussion about the perils, myths, promises, and prospects of successfully building self-service capability. Going forward, I’ll use the phrase “self-service BI” but you are welcome to substitute the words “self-service analytics”. So, is self-service BI actually attainable or just snake oil?

A guide to finding the happy balance between enough governance to tame data chaos and enough self-service to empower stakeholders.