“Let’s get to the point” is something we’d all love to say in certain situations. The talkative restaurant server. The aunt who tells the same story over and over. The cooking blog that tells the author’s entire life story before the recipe. These people love to talk but they can’t read the room. They make the listener/reader work extra hard to understand the point, like finding a needle in a haystack.
For those not familiar with the acronym MTTR, ‘Mean Time to Recovery’, is the average time your organization takes to bounce back from a product or system failure. All DevOps stakeholders want this number to be low, as it is a good proxy for your organization’s ability to understand and improve its overall processes. Also, low MTTR scores are strongly correlated with customer satisfaction ratings! But we aren’t talking about DevOps metrics today.
My grandmother used to say, ‘There’s more than one way to bake a cake.’ It’s a softer version of the more famous idiom involving feline taxidermy, but for our purposes, it’s a better metaphor. You can bake a cake without some of the key ingredients like sugar or eggs and it is still technically a cake. It just won’t taste as good as my grandmother’s cake did.
