ServiceNow is focused on making the world work better for everyone. More than 7,700 customers rely on ServiceNow’s platform and solutions to optimize processes, break down silos and drive business value. Achieving 20% year-over-year growth with a 98% renewal rate (as of Q1 2023) requires a data-driven understanding of the customer journey.

In a world where user experience and IT support can mean the difference between hitting or missing your ARR marks, businesses have to find smarter ways to build workflows and support their IT departments. That’s where companies like ServiceNow come into play. A few years back, we created our ServiceNow SpotApp, a pre-built analytics template to help companies analyze and understand their data—so they can increase efficiencies across their complex IT environments.

ServiceNow, Inc. offers a well-known SaaS application, with companies in multiple industries using it to help manage digital workloads for a variety of departments and operations. What if it was as easy as just a few clicks to get ServiceNow data directly into your Snowflake account so you could combine it with other data sources, including ERPs, HRs, and CRMs? Well, now it is.

Since the start of the pandemic, business demands on your IT team have skyrocketed. You need granular, actionable insights to keep up with the speed and volume of digital transformation projects and IT incidents occurring across your organization. Canned reports from SaaS-based systems like ServiceNow aren’t fundamentally built for analytics.