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Implementing a Gen AI Smart Call Center Analysis App - MLOps Live #26 with McKinsey

Many enterprises operate expansive call centers, employing thousands of representatives who provide support and consult with clients, often spanning various time zones and languages. However, the successful implementation of a gen AI-driven smart call center analysis applications presents unique challenges such as data privacy controls, potential biases, AI hallucinations, language translation and more.

Top 8 Recent V8 in Node Updates

V8 is the most popular JavaScript engine on the planet, supporting technologies such as Chrome and Node.js. The pace of V8's development is impressive, with multiple code commits a day and major releases roughly every month. Keeping up with updates isn't easy, but you've come to the right place! Here, we'll dig into the latest improvements and additions Google has made to the JavaScript engine. Find out what the future of web development looks like!

Apache Kafka 3.7: Official Docker Image and Improved Client Monitoring

Apache Kafka® 3.7 is here! On behalf of the Kafka community, Danica Fine highlights key release updates, with KIPs from Kafka Core, Kafka Streams, and Kafka Connect. Kafka Core: Kafka Streams: Kafka Connect: Many more KIPs are a part of this release. See the blog post for more details.

Snowflake vs BigQuery | Key Differences & How to Choose

When it comes to cloud data warehousing, the choice between Snowflake vs BigQuery is crucial for businesses that rely on big data analytics for decision-making. Snowflake, known for its flexibility and ease of use, contrasts with BigQuery, Google’s fully-managed, serverless data warehouse that excels in speed and scalability. Understanding the main differences between these two platforms is essential for selecting the right solution that aligns with your data strategy and operational needs.

Supercharging Business Efficiency with Dynamics 365 CoPilot

Discover how Microsoft’s suite, including Dynamics 365 and Business Central, revolutionises sales, marketing, customer service and supply chain management. Unveil CoPilot’s role in optimising operations and securing real-time insights for heightened productivity and customer satisfaction. Running a business is increasingly challenging, particularly with the need for continuous process enhancements to remain competitive.

5 AI Capabilities Your Business Needs

Prior to 2022, a lot of the AI news centered on use cases like self-driving cars. Of course, use cases like these didn’t exactly apply to enterprise software. In 2023 ChatGPT showed the abilities of AI to mimic human language, but still, this only scratched the surface of AI applications for the modern enterprise. If you’ve ever asked yourself, “What is AI capable of?” then consider the following examples: How many emails do you get per day?