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How Financial Services Should Prepare for Generative AI

It’s no surprise that ever since ChatGPT’s broader predictive capabilities were made available to the public in November 2022, the sprawl of stakeholder capitalization on large language models (LLMs) has permeated nearly every sector of modern industry, accompanied or exacerbated by collective fascination. Financial services is no exception. But what might this transformation look like, from practical applications to potential risks?

Gen AI for Customer Service Demo

Iguazio would like to introduce two practical demonstrations showcasing our call center analysis tool and our innovative GenAI assistant. These demos illustrate how our GenAI assistant supports call center agents with real-time advice and recommendations during customer calls. This technology aims to improve customer interactions and boost call center efficiency. We're eager to share how our solutions can transform call center operations.

What Happens When Everyone is on the Same Version of an App

Discover how Continuous Integration/Continuous Deployment (CICD) and quality assurance (QA) bolster cybersecurity in the Software Development Life Cycle (SDLC). Join us on this episode of Test Case Scenario as we uncover strategies to enhance defenses against cyber threats with special guest, Karen Laiacona Frazier, Senior Director QA at Unqork. Learn how CICD and QA play crucial roles in fortifying software security, ensuring robust protection throughout development.

Harness Generative AI in Your Processes with the Prompt Builder AI Skill

Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

Driving Profitability through Cloud Adoption

What does it take for an architecture, engineering, or construction business to be profitable? Many look toward aggressive growth and expansion, either by geography or acquisition or both. However, growth requires significant spending on resources from new employees to acquisitions, and it takes time to see a return on your investment.