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How to Build a Smart GenAI Call Center App

Building a smart call center app based on generative AI is a promising solution for improving the customer experience and call center efficiency. But developing this app requires overcoming challenges like scalability, costs and audio quality. By building and orchestrating an ML pipeline with MLRun, which includes steps like transcription, masking PII and analysis, data science teams can use LLMs to analyze audio calls from their call centers. In this blog post, we explain how.

Transforming analytics on the cloud: Supercharge your data applications

Transforming analytics on the cloud: Supercharge your data applications with Databricks, AWS and Unravel Organizations are feeling pressure to launch new data applications faster to meet end-user demand. Cloud data platforms help accelerate launch times with on-demand delivery of infrastructure and pay-as-you-go pricing. Last year, 98% of the overall database management system (DBMS) market growth came from cloud database platform as a service (dbPaaS). 80% of organizations have adopted agile practices to increase their pace of innovation.

Leveraging Kotlin Collections in Android Development

Kotlin has gradually replaced Java as the lingua franca of Android programming. It’s a more concise language than Java, meaning your code works harder and you can build leaner applications. And Kotlin Collections are fundamental. These collections play a fundamental role in our work as programmers by simplifying the organization and management of data. Whether it’s a list, set, map or other data structure, they allow us to categorize and store data logically.

Application Modernization Solutions: Transform Your Enterprise with Cigniti's AI-led Approach

Revitalize your business with our expertise in Application Modernization. IDC predicts that 75% of legacy applications will demand modernization investment by 2024. The imperative to modernize your legacy applications has evolved from being an option to an absolute necessity. Unlocking the genuine value of digital requires a critical focus on modernizing legacy infrastructure. Despite this urgency, numerous companies hesitate or lack clarity when updating their current applications.

Cloudera Operational Database (COD) Performance Benchmarking: Comparing HDFS and Cloud Storage

Have you ever wondered how massive business and consumer apps handle that kind of scale with concurrent users? To deploy high-performance applications at scale, a rugged operational database is essential. Cloudera Operational Database (COD) is a high-performance and highly scalable operational database designed for powering the biggest data applications on the planet at any scale.

Kensu + Azure Data Factory: A Technical Deep Dive

With 38% of data teams spending between 20% and 40% of their time fixing data pipelines¹, delivering reliable data to end users can be an expensive activity for data teams. With Kensu’s latest integration with Azure Data Factory, ADF users now benefit from the ability to observe data within their Azure Data Factory pipelines and receive valuable insights into data lineage, schema changes, and data quality metrics.

Build Streaming Apps Quickly with Flink SQL Workspaces

At this year’s Current, we introduced the public preview of our serverless Apache Flink® service, making it easier than ever to take advantage of stream processing without the complexities of infrastructure management. This first iteration of the service offers the Flink SQL API, which adheres to the ANSI standard and enables any user familiar with SQL to use Flink.